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Privacy Policy

Our Commitment to Privacy
Protecting your privacy and the confidentiality of your personal information is fundamental to the way we do business with you at Rascal Remedies, Inc. We developed the Rascal Remedies Privacy Policy to inform you of our commitment to and policy on privacy, to tell you about the ways we ensure your privacy and the confidentiality of your personal information are protected, as well as what personal information we collect when you visit our website and how we use it.

Collecting and Using Personal Information
Either before or when we collect personal information about you, we will explain how we intend to use it.  We will limit the personal information we collect to what we need for those purposes, and we will use it only for those purposes. We will obtain your consent if we wish to use your personal information for any other purpose.

Where Personal Information is Collected
Rascal Remedies collects two types of information from you, personal information and non-personal information. This information is collected notably when you do any of the following:

  • purchase products and services;
  • subscribe to the Rascal Remedies e-newsletter;
  • request information on Rascal Remedies products and services;
  • participate in a contest or promotion;
  • send Rascal Remedies questions or comments;
  • navigate the RascalRemedies.com website.

Types of Personal Information Collected
“Personal information” is information that identifies you as a physical person, including your name, contact information, address, email, telephone number, order number, financial information used to complete a purchase. Rascal Remedies only collects personal information when you agree to provide it upon creating an account with Rascal Remedies, subscribe to our newsletter, purchase products or services, or submit a request via RascalRemedies.com.

Types of Non-Personal Information Collected
RascalRemedies.com website uses cookies to understand how and when you are using our website. Cookies are a small file that contains certain pieces of non-personal information that a website creates when you visit the site. Most browsers are programmed at the start to accept them. If you prefer, you can modify the settings of your browser so you can be informed the moment a cookie is received, or you refuse to receive them. While your are not obligated to accept these cookies, some functionalities of RascalRemedies.com may not work properly if the browser is set to refuse them.

Protecting Your Personal Information
We will protect your personal information with appropriate safeguards and security measures.  All employees of Rascal Remedies are familiar with the procedures that must be taken to safeguard customer personal information.  Protecting the confidentiality of your personal information is more than a procedure – it’s part of our job.  

We retain your personal information only as long as it is required for the reasons it was collected.  When your personal information is no longer needed for the purposes explained to you, we have procedures to destroy, delete, erase or convert it to an anonymous form.  We ensure that your personal information is stored securely. 

We do not sell or rent customer lists or personal information to others.  

Withdrawal of Your Consent
We will explain your options of refusing or withdrawing consent to the collection, use or release of your personal information, and, given reasonable notice, we will record and respect your choices.  In most cases you are free to refuse or withdraw your consent at any time by closing your Rascal Remedies account or unsubscribing from our e-newsletter.

Access and Accuracy to Your Personal Information
Upon your request, we will give you access to the personal information we retain about you, subject to certain statutory limitations.  We will respond to your requests within the timelines prescribed by the applicable privacy legislation.  We will make every reasonable effort to keep your personal information accurate and up-to-date.

Addressing Your Concerns
If you have any questions, concerns or problems about privacy, confidentiality or how a request for personal information was handled, we encourage you to let us know. You may contact us in one of the following ways:

Email: info@RascalRemedies.com

Telephone: +1 (604) 493-2255

Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time.  We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).  Each version of this Privacy Policy will be identified at the bottom of the page by its effective date.

Last updated: January 20, 2020